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Frequently Asked Questions

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ExpressTime Mobile App

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Frequently Asked Questions

What is the latest ExpressTime Version released?

As of January 2022 the latest version of ExpressTime released is 2021.007

I need help! Does ExpressTime offer technical Support?

While our spectrum of products is designed to be user friendly and easy to use, Technical support is a vital part of any software product. Our staff stands ready to assist you in your endeavors to manage your business more effectively and to help you along the way as you dive deeper into the rich features the product offers.

How do I configure the settings of the iOS mobile app to clock in & out?

View configuration settings

Download configuration settings

How to Clock in/out of ExpressTime Kiosk?

View configuration settings

Download configuration settings

How to setup the ExpressTime Kiosk?

View configuration settings

Download configuration settings

Can I still receive Support if I'm a StandAlone customer?

ExpressTime Solutions offers an Annual Support program for StandAlone customers that is reasonably priced, and unlike many other software products, updates are included in the Annual Support fee. Our ExpressTime Online customers receive support as part of the monthly access fees. Please note: the monthly standalone support will be discontinued on March 31, 2023.

Are updates included in my monthly access fee?

Yes, updates are included in the support or access fees.

Will ExpressTime provide support for 3rd party products?

While we may provide recommended settings for the Windows operating systems, we cannot provide support for 3rd party products including operating systems, network components and hardware. Please refer to an onsite computer technician for support pertaining to operating your computer(s).

Does ExpressTime offer after hours support?

If an emergency arises, a member of the ExpressTime Team may be reached through the answering service 24/7 365.

How do I put ExpressTime on a new computer?

Please Click Here to download your approved version

If you need assistance, please call us at 1-888-457-7978

Click on a link below and learn more about how Expresstime Solutions Software can benefit your service company.

Timekeeping for Janitorial and Commercial Cleaning

Timekeeping for Home Health and the Medical Industry

Timekeeping for the Security Management Industry

Timekeeping for Lawn and Lanscape Management

Timekeeping for Facility Management

Get in touch with us

Phone Hours Address
1-888-457-7978 Monday - Thursday: 8AM - 5PM CST Petal, MS
Submit Support Ticket Friday: 8AM - 4PM CST Schedule Demo